General Questions
Is Halo right for my dog?
Halo Collar
- How to pick the right strap size for your dog
- What materials is the Halo Collar made of?
- Why is Halo better than wired fences?
- How is Halo different from other “smart” collars?
- How has Cesar Millan been involved in the design of the Halo system?
- How accurate are Halo Fences compared to other “wired” fences?
Using Halo
- Is there a minimum or maximum Halo Fence size?
- How to use my phone as a WiFi Hotspot
- Will my dog be scared to leave our property to go on a walk?
- Do I train my dog to a specific boundary?
- Can I charge the collar when it is wet?
- How to confirm if I have 2.4 GHz WiFi and see where it covers within my home
Halo Features
Mobile App
Subscription Plans
Halo Care
- What is Halo Care?
- Will Halo Care remain active if I cancel my monthly Subscription Plan?
- How is Halo Care different than the Halo Limited Warranty?
- How to redeem a Halo Care replacement
- When can I enroll my collar in Halo Care?
- Can I enroll in Halo Care after the initial 60-day period?
Orders
- How much does the Halo Collar cost?
- What discounts or promotions are currently available?
- Halo Shipping FAQs
- Halo Order FAQs
- Why doesn't Affirm show up as a method of payment?
- Where can I find out more about my order?