General Questions
Is Halo right for my dog?
Halo Collar
- What size is right for my dog?
- What materials is the Halo Collar made of?
- Why is Halo better than wired fences?
- How is Halo different from other “smart” collars?
- How has Cesar Millan been involved in the design of the Halo system?
- How accurate are Halo Fences compared to other “wired” fences?
Using Halo
- What cellular network(s) does the Halo Collar connect with?
- Can I use Halo if my home has a metal roof?
- Is there a minimum or maximum Halo Fence size?
- How to use my phone as a WiFi Hotspot
- Will my dog be scared to leave our property to go on a walk?
- Do I train my dog to a specific boundary?
Halo Features
Mobile App
Subscription Plans
Halo Care / Halo Protection Plan
- What is the Halo Protection Plan?
- How does Halo Care Auto-Enrollment work?
- What is Halo Care?
- Will Halo Care remain active if I cancel my monthly Subscription Plan?
- How is Halo Care different than the Halo Limited Warranty?
- How to redeem a Halo Care replacement
Orders
- How does the multi-dog discount work?
- Does Halo package delivery require a signature?
- Can I cancel or change my order before it ships?
- How much does the Halo Collar cost?
- What discounts or promotions are currently available?
- Halo Shipping FAQs