General Questions

Is Halo right for my dog?

• Does the Halo Collar work for blind dogs?

Halo Collar

• Why is Halo better than wired fences?
• How is Halo different from other “smart” collars?
• How has Cesar Millan been involved in the design of the Halo system?
• How do I know what size strap to order?
• How accurate are Halo Fences compared to other “wired” fences?
• Will it work worldwide? Is it available for sale outside of North America?

See all 8 articles

Mobile App

• How accurate is the GPS?
• Does Halo work with iPhone?
• Does Halo work with Android?

Halo Features

• When does the collar give prevention feedback?
• Can I create a fence inside of a fence?
• How does Halo keep my dog safely contained inside my Halo Fence?
• What types of feedback does the collar provide for my dog?
• Does Halo use static feedback? When is this feedback useful?

Using Halo

• How can I confirm that I have 2.4 GHz WiFi and see where it covers within my home?
• Can Halo be used along with another training collar?
• Can I use Halo as an anti-bark collar?
• Does the Halo Collar work for Livestock Guardian Dogs?
• Is there a minimum age for a puppy to start training?
• What if my dog has very thick fur?

See all 15 articles

Plans

• Do I need multiple subscriptions if I have more than one dog?
• What is included in my monthly plan, and why is a plan required?

Orders

• Why doesn't Affirm show up as a method of payment?
• Where can I find out more about my order?
• When will I receive my collar? Will I get a shipping notification?
• I ordered more than one collar, will I receive them at the same time?
• Affirm Financing FAQ

Returns

• Why won't my FedEx return label print?
• Return Policy Details

Warranties

• Warranty Information

Battery Life

• How often do I need to charge the Halo Collar?
• What is the battery lifetime of the Halo Collar?

Other questions about the Halo Collar

• What is the temperature operating range of the Halo Collar?
• I have a growing dog, what size Halo Collar should I get?