General Questions
Is Halo right for my dog?
Halo Collar
- What Size Is Right for My Dog?
- What Materials Is the Halo Collar Made Of?
- Why Is Halo Better Than Wired Fences?
- How Is Halo Different From Other “Smart” Collars?
- How Has Cesar Millan Been Involved in the Design of the Halo System?
- How Accurate Are Halo Fences Compared to Other “Wired” Fences?
Using Halo
- How to Refer a Friend to Halo Collar
- Does the Halo Collar Require Me To Have Cellular Service?
- Can I Use Halo if My Home Has a Metal Roof?
- Is There a Minimum or Maximum Halo Fence Size?
- How to Use My Phone as a WiFi Hotspot
- Will My Dog Be Scared to Leave Our Property to Go on a Walk?
Halo Features
Mobile App
Subscription Plans
Halo Care / Halo Protection Plan
- What is the Halo Protection Plan?
- How Does Halo Care Auto-Enrollment Work?
- What is Halo Care?
- Will Halo Care Remain Active if I Cancel My Monthly Subscription Plan?
- How Is Halo Care Different Than the Halo Limited Warranty?
- How to Redeem a Halo Care Replacement
Orders
- How Does the Multi-Dog Discount Work?
- Does Halo Package Delivery Require a Signature?
- Can I Cancel or Change My Order Before It Ships?
- How Much Does the Halo Collar Cost?
- What Discounts or Promotions Are Currently Available?
- Halo Shipping FAQs