How do I connect my Halo Collar to LTE?

Connecting your Halo Collar to LTE ensures your pet can be tracked in real time, even when they are out of Wi-Fi or Bluetooth range. Below is a step-by-step guide and important information for LTE connectivity.

LTE Capabilities by Model

1. Halo 3 Model: Connects to a variety of nearby cellular networks, offering flexibility.

2. Halo 2+ and Older Models: Limited to connecting with AT&T cellular towers.

3. Built-in SIM: All Halo Collars come with a SIM card enabling cellular connectivity.

Ensure Your Collar is Activated

1. Turn on your Halo Collar.

2. Confirm it is properly set up and linked to your Halo Collar app.

Automatic LTE Connection

1. When your pet is out of Wi-Fi and Bluetooth range, the collar automatically switches to LTE.

2. This ensures continuous live tracking updates in the Halo app.

Monitoring Connectivity

1. Open the Halo Collar app.

2. View your pet card to see if the collar is connected via LTE.

Benefits of LTE Connectivity

1. Live Tracking Updates: Receive real-time location updates even when your dog is far from home.

2. Peace of Mind: LTE provides an additional layer of security, ensuring your dog can be tracked in various environments.

Additional Notes

1. Membership Service: Ensure your Halo Membership plan is active, as it is required to activate your collar’s SIM card.

Summary

Connecting your Halo Collar to LTE allows for reliable live tracking and enhanced security for your pet. Automatic LTE switching and monitoring through the Halo app ensure you always know your dog’s location.

For further assistance or to speak with our live support team, please visit How to Contact Customer Support, and we’ll be happy to help.