Procedure

• Ensure your Halo collar is charged.
• Have the Halo App installed on your smartphone.

1. Enable Bluetooth on Your Smartphone

1. Go to your phone's settings.
2. Find the Bluetooth settings and turn Bluetooth on.
3. Ensure that your phone's permissions allow the Halo App to use Bluetooth.

1. Automatic Connection Setup

1. Open the Halo App on your smartphone.
2. The app will automatically search for and connect to your Halo collar using Bluetooth.
   
   Viewing the Bluetooth Status

• Open the Halo App and navigate to the map section.
• Locate the pet card on the map.
• Here, you can view the Bluetooth status icon, indicating if the collar is successfully connected.

1. Paw Logo Indicator

• Observe the collar’s paw logo.
• The paw logo will flash every 4 seconds in the color you chose for your pet’s profile in the app.
• This flashing is an additional indicator that the collar is communicating with the app via Bluetooth.

If you are experiencing Bluetooth connectivity issues, please visit this article.

The Halo device will not appear in your phone's Bluetooth detection menu. The connection is managed exclusively through the app.

If you have any further questions and would like to speak to our live support team, please feel free to reach out using the following article: How to Contact Customer Support and we'll be happy to help!