Objective

• Explain exclamation icons that appear on the My Map tab

Environment

• Halo App

Procedure

Prevention Pins show the locations in which your dog received fence feedback from the Halo Collar. You can manage your prevention marks by using the steps outlined in this article.

They appear as explanation points on the map that represent the prevention feedback type issued as shown below:

Map Example

You can have up to 20 of these visible at a time. Once the max limit is reached, it will erase the oldest markers to create new ones!

Additional Notes

If you have any further questions and would like to speak to our live support team, please feel free to reach out using the following article: How to Contact Customer Support and we'll be happy to help!