How to Find the Last Known Location of Your Collar if the Battery Dies
If your Halo's battery dies, its last known location will appear as a Pet Pin on the My Map screen. This Pet Pin location can help you identify where your dog and/or your Halo Collar was last located. See below for an example.
Important Note
The Pet Card will display the last time the collar’s location was updated (for example, “Last updated 1 day ago”), so you can see how recently your dog or collar was at that location.
If you need any further assistance, please contact our live support team at Halo, and we will be happy to assist you.
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