How to Find the Last Known Location of Your Collar if the Battery Dies Follow
Objective
- Identify your Halo Collar's last known location if the battery dies
Environment
- Halo App
Procedure
If your Halo's battery dies, its last known location will appear as a Pet Pin on the MyMap screen. This Pet Pin location will give you valuable intel as to where your dog and/or your Halo Collar may be. See below for an example.
Note that the Collar Status box indicates the last time the collar's location was updated ("updated as of 1 week ago"), so you know how recently your dog/the collar was in that location.
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