How to Find the Last Known Location of Your Collar if the Battery Dies Follow
If your Halo's battery dies, its last known location will appear as a Pet Pin on the My Map screen. This Pet Pin location will give you valuable intel as to where your dog and/or your Halo Collar may be. See below for an example.
Note that the Pet Card gives the last time the collar's location was updated ("Last updated 1 day ago"), so you know how recently your dog/the collar was in that location.
If you need any further assistance, please contact our live support team at Halo and we will be happy to assist you.
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