How to Update the Satellite Imagery on My Map

If the satellite view in your Halo App is outdated or inaccurate, you can manually update the map imagery to better reflect your surroundings and improve fence creation.

When to Update Map Imagery

• The satellite image does not match your current property layout
• You’re having trouble creating accurate Halo Fences
• Key landmarks (home, yard, etc.) appear outdated or incorrect

Steps to Update Satellite Imagery

1. Go to My Map
2. Tap the Layers button on the right side of the screen
   • Icon looks like three stacked sheets

   • This opens the Map Settings card 

     

3. Tap “My Map is not Accurate or outdated”
   • Here you can:
     • View existing map updates

     • Delete updates by swiping left and tapping Delete 

       

4. Tap “Select new area to update” under Map Updates
   • Pan and zoom to find the area you want to update
   • Tap the location icon (white and blue circle) to jump to your current location

   • Tap Next once the area is selected 

     

5. Choose a new map imagery source

   • Select from the available options 

     

   • Notes:
     • The map will update within 10–15 minutes
     • You can try different sources until you find one that works best
     • Swipe left on a source to delete it
6. Edit an existing updated area (optional)
   • Go to the Map Updates screen
   • Select the area you want to change
   • Tap Change and choose a new map source

Additional Notes

• You can update up to 50 different map areas
• Useful for places like:
  • Your home
  • A friend’s house
  • Parks or beaches
• Map imagery is provided by third-party sources (e.g., Google or Bing)
  • Halo does not control how often these images are updated
  • Some areas may still appear outdated depending on availability

If you need further assistance, our support team is happy to help!