How to Understand the Pet Safety Card

The Pet Safety Card in the Halo App helps you understand how often your dog is safely inside their Halo Fence and provides insights into their activity over time.

How to Access the Safety Card

1. Open the Halo App.

2. Tap the My Map tab.

3. Select your pet’s name under Find & Manage Pets.

4. Swipe up on the Pet Card to expand it and view the statistics.

Here, you’ll see key safety metrics related to your pet’s activity.

Safety Score Metrics

The Safety Card tracks three main categories:

Safe

• Shows how long your pet stayed inside their Halo Fence safe zone while fences were active.

Unsafe

• Indicates times when your pet left the safe zone while fences were ON.

• This helps identify possible fence breaches or situations where your dog may need additional training.

Tracking

• Shows periods when fences were turned OFF (Ignore mode).

• During this time, your dog was not actively protected by fence feedback.

Note: Time when the collar is charging or powered off is not included in the Safety Card statistics.

Viewing Safety History

To view detailed activity history:

1. Tap View History on the Safety Card.

2. Open the detailed report.

You can review reports by:

• Day

• Week

• Month

• Year

The report includes the following categories:

• Safe – Total time your pet remained within the fence.

• Unsafe – Total time your pet was outside the fence.

• Tracking – Total time fences were turned off.

• On Charger – Time the collar was charging or powered off.

For daily reports, the chart may display up to 24 bars representing activity across the day. Bars will only appear when tracking data is available.

Important Notes

On Charger Data

• The On Charger value includes time when the collar is charging or turned off.

• It appears in the report but is not listed as a separate statistic in the main Safety Card.

Bluetooth Behavior

• When viewing the Safety Report, the app will temporarily disable Bluetooth communication with the collar.

• Once you close the report, Bluetooth automatically reconnects.

Summary

The Pet Safety Card provides helpful insights into your dog’s activity and safety within their Halo Fence. By reviewing metrics like Safe, Unsafe, and Tracking time, you can better understand your dog’s behavior and ensure they remain protected within their designated safe zones.

For additional assistance, please contact Halo Customer Support.