Halo Phone App

Create an account and login to the Halo app

• Does my family have to share the same login information?
• How do I create, edit, or delete an account?
• How do I confirm my account email address?
• How do I log in to the Halo app?
• How do I add profile information?
• How do I recover my password?

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Pets and collars

• How to change the Mode for all the pets?
• How do I add or remove a collar and pet in the app?
• How do I manage my collar's connection to my wireless or WiFi network?
• How do I locate my pet using the Halo app?
• What are notifications?
• How do I manage prevention feedback and encouragement feedback?

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Manage Fences Using the Halo App

• Should I turn my fences off every time my dog goes inside?
• How much space do I need between my house and my fence?
• How do I turn fences on and off?
• How do I edit an existing fence?
• How do I delete a fence?
• How do I add a fence?

What are Beacons and how do I use Beacons?

• What are Halo Beacons?
• How do I set the Beacon radius?

What is under the Settings Tab in the app?

• What does the Account button under Settings do?
• What does the Collar button under Settings do?
• What is the Help button?
• What is the About button?
• What does the Beacon button under Settings do?
• What does the Plan button under Settings do?

Other Functions in the App

• Why can't I access the User Training module?
• What are the activity tracker charts and graphs?