How to Add a Halo Remote to your App

Important: Please make sure that your Halo App is updated to the latest version

• iOS: Version 1.83 (or newer)
• Android: Version 1.71 (or newer)

Turning On the Remote

• Ensure the Bluetooth setting on your phone is turned on
• Press and hold the Halo logo on the Remote for 5 seconds
• Wait until the blue light stays solid for 5 seconds, indicating the Remote is on

Light Indicators:

• If you see the blue power light flash once, it confirms the Remote is powered on
• If the power light blinks 5 times in succession, it means the Remote is now off

Adding the Remote in the Halo App

1. Open the Halo App on your device
2. Navigate to the Settings tab
3. Tap My Remotes, then select (+ Add Remote)

4. Choose the Remote Model 

   

• The app will begin searching for nearby Remotes (this may take up to 60 seconds)

Identifying and Selecting Your Remote

• All Remotes within range will appear on the screen with their serial numbers
• Match the serial number in the app with the one on the back of your Remote
  • (Example format: AC233F 852872)

Configuring the Remote

• Once your Remote is selected, assign a name

• Choose the Feedback Button function 

  

Choose Feedback Type

• Select the type of feedback you would like the Remote to apply to the collar

• This can be changed later if needed 

  

• Once selected, your Remote should now be successfully added to your app

Additional Information

• You can see how many collars are listening to the Remote by tapping the (i) icon at the top right of the screen

Need Help?

If you have any questions or need assistance, please refer to the How to Contact Customer Support article—we’re happy to help!