How to Turn Halo Fences On or Off

Turn On All Fences

Follow these steps to turn on all fences for your pet’s Halo Collar:

1. Click the "My Map" icon in the lower-left corner of the screen
2. Click your pet icon under "Find and Manage Pets"
3. Slide up the Pet detail card
4. Click the button next to "Fences"

• The button will turn blue
• The label will change from "Ignore" to "Feedback"
• This will turn on all fences associated with that pet

Important Note:
Make sure that it says "Synchronized" in the top right corner of the "Feedback for (dog's name)" on the Pet Card.

• If it says "Synchronizing", the information is still being transferred from your Halo App to the Halo Collar
• The fences are not on yet until synchronization is complete

This image indicates that your fences are turned on manually

Turn Off All Fences

Follow these steps to turn off all fences for your pet:

1. Click the "My Map" icon in the lower-left corner of the screen
2. Click your pet icon under "Find and Manage Pets"
3. Slide up the Pet detail card
4. Click the button next to "Fences"

• The button will turn gray
• The label will change to "Ignore"
• This will turn off all fences associated with that pet

Important Note:
Make sure that it says "Synchronized" in the top right corner of the "Feedback for (dog's name)" on the Pet Card.

• If it says "Synchronizing", the information is still being transferred
• The fences are not off yet until synchronization is complete

This image indicates that your fences are turned off manually

Additional Notes

• You can select one pet at a time and enable or disable fences just for that pet
• However, the on/off setting applies to ALL fences for that specific pet
• When a fence is enabled or disabled:
  • A message is sent from the app to the Halo System
  • The app then sends that message to the Halo Collar
• Always confirm that your app is synchronized with the collar before assuming fences are on or off
  • If the message was not sent successfully, the collar may still operate based on the previous fence status, even if the app shows your change
  • If it says "Synchronizing", the update is still in progress and has not been applied yet