Does My Family Have to Share the Same Login Information? Follow
When you create an account in the Halo App and connect a collar to that account, only that specific account can be used to access that collar. Therefore, if there are multiple people in your family who need access to the collar, you must share the same login credentials.
Additional Notes
We strongly recommend that each individual who is accessing the Halo Collar through the app goes through User Training before taking responsibility for a dog that is using the collar.
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