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Pets and collars

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  • How to Add or Remove a Collar or Pet in the Halo App
  • How to Locate My Dog Using the Halo App
  • What are Notifications and Where Can I View Them?
  • How to Issue or Manage Prevention and Encouragement Feedback
  • What are the Activity Tracker Charts and Graphs?
  • What are Feedback Responsiveness Scores?
  • Why Don’t I See My Halo Collar in the App?
  • Why Does My Pet Card Say ‘Unknown’?
  • What to Do if ‘Collar Diagnostic’ Reports an Issue
  • How to Interpret the Collar Status on the Pet Card (Older App Versions)
  • How to Interpret the Collar Status on the Pet Card (Newer App Versions)
  • How to Turn Beacon Event Notifications On and Off

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