- How to Add or Remove a Collar or Pet in the Halo App
- How to Locate My Dog Using the Halo App
- What are Notifications and Where Can I View Them?
- How to Issue or Manage Prevention and Encouragement Feedback
- What are the Activity Tracker Charts and Graphs?
- What are Feedback Responsiveness Scores?
- Why Don’t I See My Halo Collar in the App?
- Why Does My Pet Card Say ‘Unknown’?
- What to Do if ‘Collar Diagnostic’ Reports an Issue
- How to Interpret the Collar Status on the Pet Card (Older App Versions)
- How to Interpret the Collar Status on the Pet Card (Newer App Versions)
- How to Turn Beacon Event Notifications On and Off