How to Create a Halo Fence Follow
To create a fence within the Halo App, tap 'My Map' in the bottom left. Slide up the 'Find & Manage Pets' card and select 'Add Fence'.
You will presented with a marker that you can move to your property and select 'Create Fence' OR you can enter your address in the search bar as shown in the image below:
When you select 'Create Fence', and a unique fence will be created based off of your property lines and Halo's safety guidelines!
Important: Please ensure that there is a minimum distance of 20 feet (4.6-6.1 meters) both between the roads and your fence, and similarly between the fence and your house. This spacing provides your dog(s) with ample room to respond to the Halo Collar's Warning Feedback, which is activated when they are within 7-10 feet (2.1-3.0 meters) of the fence. This distance is essential not only for their safety near roads but also for ensuring effective and safe use of the collar around your house.
- You cannot create a fence inside of a fence, or any fence that overlaps part of another fence. For more information, look at this article.
- To edit your existing fences, please visit this article.
If you have any further questions and would like to speak to our live support team, please feel free to reach out using the following article: How to Contact Customer Support and we'll be happy to help!
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