Skip to main content
Halo Collar Help Center Help Center home page
Submit a request
Sign in
  1. Halo Collar Help Center
  2. Troubleshooting
  3. Troubleshooting Halo Performance

Troubleshooting Halo Performance

These articles will help you identify the causes and solutions for issues that may arise.

  • How do I test the collar's accuracy by hand?
  • How do I retrieve system log files from my collar?
  • Why is my GPS stuck?
  • Why is there a difference between my dog’s location and what I see in the App?
  • Why is my dog receiving corrections while inside my house?
Halo Collar Help Center