- Why Does My Phone Have Signal, But My Halo Collar Doesn’t?
- Is My Halo Fence Moving? Understanding GPS Drift
- Battery & Charging Guide for Your Halo Collar
- Wi-Fi & Connectivity Guide for Your Halo Collar
- Halo Collar Not Showing Lights or Charging
- Why is My Collar Blinking Red and White?
- Collar Not Connecting to Cellular LTE
- How to Send System Logs and or Diagnostics Files to the Halo Support Team
- How to Test the Static Feedback Feature
- How to Test the Collar's Accuracy by Hand
- My Dog’s Location Is Not Accurate in the App
- My Dog Receives Prevention Feedback While Inside the House and/or Fence Boundary
Troubleshooting Halo Performance
These articles will help you identify the causes and solutions for issues that may arise.