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  2. Troubleshooting
  3. Troubleshooting Halo Performance

Troubleshooting Halo Performance

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These articles will help you identify the causes and solutions for issues that may arise.

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  • How to Adjust My Collar’s GPS Signal Level Settings
  • How to Send System Logs and or Diagnostics Files to the Halo Support Team
  • How to Test the Static Feedback Feature
  • How to Test the Collar's Accuracy by Hand
  • My Dog’s Location Is Not Accurate in the App
  • My Dog Receives Prevention Feedback While Inside the House and/or Fence Boundary

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