- Troubleshooting: Collar is not Charging
- My GPS appears to be frozen, stuck, or not working
- How to Adjust My Collar’s GPS Signal Level Settings
- How to Send System Logs and or Diagnostics Files to the Halo Support Team
- How to Test the Static Feedback Feature
- How to Test the Collar's Accuracy by Hand
- My Dog’s Location Is Not Accurate in the App
- My Dog Receives Prevention Feedback While Inside the House and/or Fence Boundary
Troubleshooting Halo Performance
These articles will help you identify the causes and solutions for issues that may arise.