How to Test the Static Feedback Feature

• iOS: Version 3.0.1 or later
• Android: In Development

How to Test Static Feedback on Yourself

You can test your Halo Collar’s static feedback on yourself to better understand what the feedback feels like.

For static feedback to work, both contact tips must be touching your skin at the same time. If only one contact tip is touching your skin, you will not feel the feedback.

Before You Begin

Test the feedback on a fleshy area of your body, such as your forearm or thigh. Avoid testing on your palm, as it may be less sensitive.

Static feedback is designed to provide an attention-getting sensation, not to be painful. When configuring feedback for your dog, always use the lowest level that gets their attention. The Halo App training will guide you through finding the appropriate intensity setting.

Test Static Feedback

1. Open the Halo App
2. Go to More > Account & Settings > Feedback Settings
3. Select Level 3 Feedback
4. Adjust the Intensity to 3
5. Place both contact tips firmly against your skin
6. Tap Test on Collar

You should feel a subtle tingling sensation while both contact tips are touching your skin.

Adjust the Static Intensity

For self-testing, we recommend starting at Intensity: 3. You should feel a subtle tingling sensation when both contact tips are firmly touching your skin.

If you don't feel feedback, first confirm that both contact tips are firmly touching your skin before increasing the intensity.

Note: Intensity settings above 3 will feel increasingly stronger. These higher settings are designed for emergency feedback, so increase the intensity gradually when testing on yourself.

When you're finished testing, return the Static Intensity to the appropriate setting for your dog.

Need Help?

If you have any questions or need help, our support team is always available to assist you.

• iOS: Version 2.15 (1045) or earlier
• Android: Version 2.15 (603) or earlier

If you'd like to test the Halo Collar's static feedback on yourself, it's important to follow the correct method to ensure you can feel the feedback properly.

Static feedback will only work when both contact tips are touching your skin at the same time. If you are only touching one tip, you will not feel anything.

Important Tips Before Testing

• Always place both contact tips firmly against your skin
• Test on a fleshy area, such as:
  • Forearm
  • Thigh
• Do not test on your palm, as it may be less sensitive

Understanding Static Feedback

• Static feedback is not meant to be painful or punitive
• It is designed to provide a light, attention-getting sensation
• Feedback levels should:
  • Be set to the lowest level that gets your dog's attention
  • Be adjusted based on your dog's sensitivity (skin/fat thickness)
• Proper level setting is covered in the training curriculum in the Halo App

Steps to Test Static Feedback

1. Open the Halo App
2. Select the Pet Card for the collar you want to test
3. Tap the blue and white hand icon to access Instant Feedback
4. Place both contact tips against your skin (forearm or thigh recommended)
5. Tap the Emergency icon to trigger feedback (if static is set as Emergency Feedback)
6. You should feel the static feedback as long as both tips are touching your skin

Adjusting Static Feedback Level

• Swipe up on the Pet Card
• Tap Feedback Settings
• Select:
  • Prevention
  • Then Emergency Feedback (or your selected static setting)
• Adjust the level using the slider:
  • Range: 1–15
  • Choose the level appropriate for testing or your dog

Important Reminder

If you change the static level for testing, reset it to the correct level for your dog afterward.

If you have any questions or need help, our support team is always available to assist you.