- Troubleshooting: Unable to Connect to Halo Secure Cloud Services
- Troubleshooting: Unable to Connect to the Internet
- Troubleshooting: Unable to Configure IP Address
- Troubleshooting: Can’t Connect to Wi-Fi Access Point
- Why Should I Use Wi-Fi Channel 1, 6, or 11?
- How to Pre-lease an IP for Your Halo Collar
- Why is my collar disconnected or offline?
- Android Phone Troubleshooting
- My Collar Is Not Charging (No Lights When Plugged In)
- How To Locate Your Collar's Serial Number
- Collar Not Connecting via Bluetooth
- How to Take and Share a Screen Recording
- What Is the Difference Between the Old and New Contact Tips?
- My Halo Emails Arrive in My Spam or Junk Folder
General Troubleshooting
General troubleshooting tools for the Halo Collar