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What Do the LED Lights on the Collar Mean? Follow

Objective

  • Explain the meaning of the Logo, GPS, and Battery lights on between the different generations of the Halo collar. 

GPS Light

The GPS light, which is the teardrop-shaped indicator located under the Power button, may indicate any of the following and will help you understand the GPS status of the collar:

 

Halo 4

  • High GPS signal strength -> GPS Light behavior: Blinks Green* 
  • Low GPS signal strength -> GPS Light behavior: Blinks Red* 
  • Needs GPS initialization -> GPS Light behavior: Blinks Red 
  • Loading A-GPS data -> GPS Light behavior: Stays On - Red

** While the Halo 4 does not have an LED indicating medium GPS signal strength, this information can be viewed within the Halo App.

*NOTE: While your dog/collar is not moving, the GPS Light will not blink 

SAFETY NOTE: When GPS level is medium, the collar will NOT provide Prevention Feedback to your dog - even when outdoors. It will instead send a Return Whistle if it detects your dog crossing the Halo Fence.  If this occurs in key areas of your yard, these levels can be adjusted via this process.  

 

Halo 1, 2, 2+, 3

  • High GPS signal strength -> GPS Light behavior: Blinks Blue* 
  • Medium GPS signal strength -> GPS Light behavior: Blinks Pink*
  • Low GPS signal strength -> GPS Light behavior: OFF* 
  • Needs GPS initialization -> GPS Light behavior: Blinks Red 
  • Loading A-GPS data -> GPS Light behavior: Stays On - Pink 

*NOTE: While your dog/collar is not moving, the GPS Light will not blink 

SAFETY NOTE: When GPS level is medium (blinking pink), the collar will NOT provide Prevention Feedback to your dog - even when outdoors. It will instead send a Return Whistle if it detects your dog crossing the Halo Fence.  If this occurs in key areas of your yard, these levels can be adjusted via this process.  

 

Battery/Charge Light (ALL Halo Generations) 

The Battery/Charge Light provides a low battery warning (yellow or red blinks) when the collar is unplugged and a charging indicator (green blink while charging; solid 'on' once fully charged) when the collar is plugged in for charging. See How do I charge the Halo Collar?

Additional Battery/Charge Light behavior: 

  • During the collar boot-up, Battery/Charge Light is solid green (usually 2-3 seconds). 
  • During the collar power-down, Battery/Charge Light is solid red (up to 5 seconds). 

Please Note: Where the Battery light is located depends on the Generation of the Halo Collar.

  • Halo 4- The battery light is located below the power button.
      • Click HERE for an overview of where everything is located on the Halo Collar 4.
  • Halo 1, 2, 2+, 3- The battery light is located above the power button. 
      • Click HERE for an overview of where everything is located on the Halo Collar 3 and older.

 

Firmware (ALL Halo Generations) 

During a Collar Update ("firmware upgrade"), while Applying new Firmware, the Battery/Charge Light will blink Red and Geen sporadically. Once the firmware has completed, the battery light will go back to blinking green or solid green depending on the battery percentage. 

  • SAFETY NOTE:  Do not unplug your collar from the charger when the Battery Light is blinking red.  Wait for at least 15 seconds with the light blinking or solid Green before unplugging it.

CHECKING THE STATUS AT ANY TIME:  To see the Halo Logo color or GPS or battery status at any time, simply press on the collar's ON button for 1-2 seconds.  The LED's will all blink in the appropriate colors described above.  

 

 

Halo Logo Light (ONLY for the Halo 1, 2, 2+, 3)

The Halo Logo light is the large, paw-shaped light on the front of your Halo Collar.

Bluetooth connection status will be indicated by whether the Logo light blinks or not. 

  • Сollar is connected to the Halo app via Bluetooth -> Logo light will blink in your pet's selected color every 4 seconds
  • Collar is not connected to Halo app via Bluetooth -> Logo light will remain OFF
  • Issue with Collar function -> Logo will blink red and white. Please reference the Halo App or contact our virtual Dog Park if you see this. 

 

Additional Notes

  • The lights will behave differently during the indoor/outdoor configuration process. For more information on light activity during this process, please see the article 'How to Adjust GPS Signal Sensitivity'
  • If you have any further questions and would like to speak to our live support team, please feel free to reach out using the following article: How to Contact Customer Support and we'll be happy to help!

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