How to Clean Your Halo Protective Case

Halo Pro Cases should be cleaned regularly to remove dirt and maintain safe, comfortable use for your dog.

Important Note for Case Color

• Graphite-colored cases cannot be bleached
• Ivory-colored cases can be cleaned using color-safe bleach
• All cases must be hand-washed and air-dried only

Cleaning Process

1. Remove the Halo Pro Case from the collar by undoing the Velcro fasteners. You don't need to touch the Halo Collar itself.
2. Run the case under cool to warm water. Use your fingertips, a soft cloth, or a sponge to gently remove dirt. Avoid brushes, as they can scratch the clear window.
3. You can use common dish soap or laundry detergent, but rinse the case thoroughly to prevent any chemicals from irritating your dog's skin.
4. Air dry the case completely, or blot it with a soft, all-cotton towel. Be careful not to scratch the clear window while drying.

What to Avoid

• Do not place the case in a dryer
• Do not use a hairdryer, iron, or dry cleaning
• Do not use strong acidic or alkaline cleaners
• Do not machine wash the case (recommended against)

Additional Information

• Machine washing is technically possible but not recommended
• The clear window may be damaged by zippers or other objects during a wash cycle