Android Phone Troubleshooting Follow If you are experiencing general issues with your Android phone, please follow this link to access troubleshooting help based on your device's manufacturer. Related articles Why is my collar disconnected or offline? How to Connect My Collar to WiFi Who Will Train My Dog? How Long Will That Take? Halo Collar New Customer Demo Video Why Should I Use Wi-Fi Channel 1, 6, or 11? Comments 0 comments Article is closed for comments.