You are the only person who can sign your collar(s) up for Halo Care. You can edit your Halo Care enrollment on the My Account page of the Halo Collar website.
Customer service agents cannot enroll you on their own, but we are always happy to walk you through the process of getting your collar(s) enrolled!
For more information about Halo Care, please reference these articles:
- What is Halo Care?
- How Does Halo Care Auto-Enrollment Work?
- When Can I Enroll My Collar in Halo Care?
If you have any further questions and would like to speak to our live support team, please feel free to reach out using the following article: How to Contact Customer Support and we'll be happy to help!