How to Select and Install the Contact Tips

Contact tips allow your Halo Collar to deliver Static Feedback. To ensure this feature works safely and effectively, it’s important to choose the correct tip length for your dog’s coat and install them properly.

Using the wrong tips—or installing them incorrectly—can reduce effectiveness or cause discomfort for your dog.

---

Determine the Correct Contact Tip Size

Based on Charging Port Type

• USB-C port: Requires 2.5 mm contact tips
• Magnetic charging: Requires 3.5 mm contact tips

Important: Only hand-tighten the contact tips. Do not use tools.

---

Types of Contact Tips

Your Halo Collar kit includes three types of contact tips:

 

Contact Blanks (4 mm)

• For sound and vibration only (no static feedback)

 

 

Short Contact Tips (9 mm)

• Best for short-haired breeds (e.g., Boxers, Beagles)

 

 

Long Contact Tips (19 mm)

• Best for long-haired breeds (e.g., Huskies, Malamutes)

To use Static Feedback, you must install either the short or long contact tips.

---

How to Install or Replace Contact Tips

1. Select the correct contact tip length for your dog’s coat
2. Remove the protective soft case
3. Screw in the contact tips by hand (do not use tools)
4. Ensure a snug fit:
   • No gap between the tips and the device/strap
5. Fit the collar on your dog:
   • Make sure the contact tips are touching the skin on the neck

---

⚠️ Safety Note

• Only use a leash with the collar when Contact Blanks are installed
• Do NOT use a leash with the collar if Short or Long Contact Tips are installed

---

Important Reminders

Wear Time

• Remove the collar for at least 8 hours every 24 hours
  OR
• Reposition it every 6–8 hours
• Check your dog’s neck regularly for redness or irritation

Intended Use

• Designed for dogs only
• Do not use on humans or other animals

---

A proper fit is key to your dog’s comfort and training success. For more guidance, please refer to:

• Halo Collar Fitting & Orientation 

---

If you have any questions, our support team is happy to help—please visit the How to Contact Customer Support article for assistance.