We recommend that you charge the Halo Collar nightly to start the next day with a full charge. It takes approximately 2 to 2.5 hours for your collar to reach full charge.

Battery Life Expectancy varies by model:

• Halo 4 Collar - Battery Life: Up to 30 hours on a single charge, dependent on various factors.
• Halo 3 Collar - Battery Life: Up to 20 hours on a single charge, dependent on various factors.
• Halo 2+ Collar - Up to 20 hours on a single charge, varying based on usage and other factors.
• Halo 2 Collars or older - Around 12-14 hours from a full charge.

A few factors that can affect Battery Life:

• Outdated firmware
• Frequent usage of the Halo App - as the collar sends data more frequently to the app.
• Poor LTE signal

If you have any further questions and would like to speak to our live support team, please feel free to reach out using the following article: How to Contact Customer Support and we'll be happy to help!