How to Issue or Manage Prevention and Encouragement Feedback

Lesson 5 of the Halo Training Program will guide you through setting up feedback on your dog's Halo Collar. It is highly recommended that you follow the Halo Training Program, as it will assess the effectiveness of the Halo system for your dog. 

Important

• Warning feedback and encouragements are a critical part of Halo Collar behavior training
• Complete the Halo Collar Behavior Training section in the app before manually sending feedback
• During training, set warning feedback to the minimum level required to get the appropriate response from your dog
• These settings should always be used in conjunction with the training program

Prevention (Warning) Feedback

Warning feedback is a stimulus provided by the Halo Collar and occurs at three levels:

• Audible
• Tactile
• Static
• During initial training, static correction may be used to help your dog learn to respond to audible or tactile warnings
• Over time, your dog should respond to warning-level feedback alone
• In high-distraction situations, static correction may still be necessary to regain your dog’s attention and ensure safety

Encouragements

Encouragements are sounds your dog associates with positive behavior:

• Good Dog – Reinforces good behavior
• Heading Home – Reinforces safe behavior after unsafe actions
• Whistle – Encourages your dog to return to you

Procedure

Adjusting Feedback Settings

1. Tap the My Map icon at the bottom of the screen
2. Select the pet whose settings you want to change
3. Swipe up on the Pet Card to expand it
4. Tap Feedback Settings in the bottom right corner
5. Use the drop-down menus for Prevention and Encouragement feedback
6. Select the type and intensity for each feedback category

• You can adjust settings for:
  • Warning Feedback
  • Boundary Feedback
  • Emergency Feedback
  • Good Dog
  • Return Whistle

  • Go Home prompts 

    

Manually Sending Feedback

There are two ways to send feedback from the My Map screen:

1. Tap the My Map icon
2. Select the pet you want to send feedback to

3. Tap the blue and white Hand icon on the top left of the Pet Card 

   

Using the Instant Feedback Screen

• Once selected, you will be taken to the Instant Feedback Screen

From here, you can:

• Choose which pet(s) receive feedback
• View each collar’s connection status

• Tap the specific feedback type to send it 

  

How it works:

• If connected via Bluetooth, feedback is applied instantly
• If using an internet connection, it may be instant or take a few seconds depending on signal strength

Additional Notes

• The Instant Feedback screen can also be opened by tapping the Hand icon on the right side of the My Map tab 

  

Need Help?

If you have any questions or need assistance, please refer to the How to Contact Customer Support article—we’re happy to help!