Gold Pack Member Exclusive: Live Q&A with Our Expert Trainer

As a Halo Gold Pack Member, you are invited to join our bi-weekly Live Q&A events with professional dog trainer Charlie Chun. These sessions provide personalized guidance on dog training, including recall, leash manners, obedience, and other common challenges.

Event Details

• When: Every other Wednesday at 5 PM EST
• Who: Hosted by expert trainer Charlie Chun
• What: Live Q&A to answer your dog training questions
• Where: Access and RSVP through the Halo App

⚠️ Note: These sessions focus on training questions only. For technical issues with your Halo Collar, contact our Support Team directly.

What You Can Ask

During the session, Charlie can assist with:

• Behavioral challenges
• Training techniques
• Reinforcement strategies
• General dog training questions

Example: “My dog pulls on the leash during walks. What’s the best way to correct this?”

How to Join

1. As a Gold Pack Member, you’ll receive an in-app notification with an RSVP link before each event
2. RSVP to submit a question for Charlie
3. Find the RSVP link in your in-app messages, top left corner of your map

Not a Gold Pack Member?

Upgrade your membership to unlock:

• Exclusive access to training support
• Live events with expert guidance
• Additional membership perks

Learn more about our membership plans

Need More Help?

• Email: support@halocollar.com
• Live Agent: Visit our Halo Dog Park 9:00 AM – 8:00 PM EST, 7 days a week