What Do Tracking Statuses Mean?

• iOS: Version 3.0.1 or later
• Android: In Development

What Do Tracking Statuses Mean?

Your collar’s Tracking status depends on its view of GPS satellites in the sky. A clear, unobstructed view allows the collar to determine your dog’s location more precisely. Buildings and other obstructions can reduce satellite visibility and affect tracking accuracy.

You may see one of three Tracking states:

Tracking Paused

Satellite Visibility: Blocked

The collar’s view of satellites is blocked, typically by a building or other obstruction.

• Prevention Feedback is paused
• Location updates may be less frequent
• Common when your dog is indoors

Live (R)

Satellite Visibility: Reduced

The collar has partial visibility of satellites, so location confidence is reduced.

• Prevention Feedback is not active
• A Return Whistle may be used when appropriate
• Helps protect against unintended feedback when satellite visibility is limited

Live

Satellite Visibility: Clear

The collar has optimal satellite visibility and can reliably track your dog’s location.

• Full Prevention Feedback is available
• This is the expected Tracking status when your dog is outdoors with a clear view of the sky

How Tracking Affects Collar Feedback

Your dog’s Tracking status helps determine when the collar can safely provide Prevention Feedback. When satellite visibility is limited or blocked, Halo limits or pauses feedback to help prevent unintended corrections.

• iOS: Version 2.15 (1045) or earlier
• Android: Version 2.15 (603) or earlier

The Halo Collar uses three GPS signal levels to determine how it tracks your dog and delivers feedback:

Low GPS

• Fence feedback is paused
• Location updates are less frequent
• Typically occurs indoors or in areas with poor signal

Medium GPS

• Only the Return Whistle is active
• Prevents false corrections caused by inconsistent GPS signals

High GPS

• All feedback is active, including:
  • Warning
  • Boundary
  • Emergency
  • Encouragements
• This is the ideal signal level when your dog is outdoors

How GPS Affects Collar Feedback

Your dog's GPS signal level directly determines what type of feedback the collar can provide. This helps ensure your dog only receives feedback when location accuracy is reliable.

What Do the Pet Pin Icons Mean?

Your dog's Pet Pin appearance on the map will change based on GPS signal and fence status:

High GPS

• Pet Pin appears solid
• Location is accurate and actively updating

Medium GPS

• Pet Pin shows a medium signal indicator

Low GPS

• Pet Pin shows a paused indicator
• Feedback is temporarily disabled

Important: Fences Turned Off

If your Pet Pin appears like this:

• This means your fences are turned off manually

To turn fences back on:

• Open the Pet Card
• Toggle the fence setting to ON (blue)

Additional Notes

When your dog is in an area with Medium GPS, the collar will avoid delivering Prevention Feedback to prevent inaccuracies. Instead, it will use the Return Whistle if your dog approaches or crosses a fence boundary.

Because of this, it's important that your dog is properly trained to respond to the Return Whistle.

If you have any further questions, please reach out to our support team—we're always happy to help!