- Redeem your Halo Care replacement
- Go to the Account Portal
- Log in to your Halo Account with your browser.
- Click the "Replace" button that is located next to the collar you want to replace
- When you click the 'Replace' button, a special shop page will open, allowing you to purchase the Halo Care or the Halo Protection Plan replacement collar.
See Complete Halo Care Terms & Conditions
If you have any further questions, please reach out to our Customer Support Team and we will be happy to assist.