It is important for your Halo's compass to be properly calibrated so that it can correctly identify changes in direction, such as when your dog receives boundary feedback and then turns around to head back to safety.
If you receive a push notification indicating that your collar requires compass calibration, follow the steps below:
- Go to Settings > Collars > Advanced Settings
- Tap the "Calibrate" button
- You will receive the following pop-up message: "Move away from interference, or re-calibrate by moving <Pet's name>'s Halo in a figure 8 motion." Follow the instruction by moving the collar in a figure 8 motion.
- You will receive a push notification if/when your collar's compass is successfully calibrated.