Topics covered in this article:
- Can I try the Halo Collar without putting it on my dog?
- Can I see if the fences work properly while holding my collar?
- How do I test the collar's GPS accuracy before I put it on my dog?
If you would like to test the collar's functionality (Feedback at fence boundaries, GPS tracking on the My Map screen, etc.) without putting it on your dog, then there are specific instructions you must follow when testing the collar by hand.
If you do not follow these steps when hand-testing, then you will not get an accurate representation of the collar's functionality.
Prep Your Feedback Settings
- Your dog’s tolerance and sensitivity may be very different from your own, so always make sure you are comfortable with the feedback settings you will use to test the boundary yourself before beginning the test.
- To set your personal feedback settings, navigate to My Map, and open your Pet Card (by tapping on your dog’s pet pin directly on the map, or on the Navigation Card). Scroll to the bottom of the card, and tap “Feedback Settings.”
- Please write down your dog’s original feedback settings before editing them, so that you can switch back to the correct settings for your dog once the hand test is complete.
- For convenience, we recommend that you switch any static prompts to different vibration patterns. This will allow you to tell the difference between all three types of feedback, without spending time determining what static level you are comfortable with.
Prep Your App
- Make sure your phone’s Bluetooth is enabled: Navigate to your phone’s settings app, click Bluetooth, and make sure Bluetooth is toggled to “On." Note: If you are unsure, you can tap it a couple of times to toggle it on/off. Depending on your phone, you may see a notification stating whether Bluetooth has just been turned on or off as you do this. Typically, most phones will also show that Bluetooth is ON if the indicator gets darker or fills in with a color. Leave Bluetooth ON/connected.
- Open the Halo App, log in if necessary, and view your My Map tab.
- While viewing the My Map tab, select the pet whose collar you want to test. You can do this either by tapping on your pet’s name in your Pets List at the bottom of the screen, or by tapping directly on the pet pin on your map view. This dog’s Pet Card will now appear at the bottom of the screen.
- While the Pet Card is open and Bluetooth is connected, you should now see the text underneath your dog’s name change to “updating live via Bluetooth…”. This is very important, because you can now see your collar location update every second via Bluetooth (instead of approximately every 15-30 seconds, as it normally does when data is sent over cellular or WiFi). For more information on how different types of connection impact how often the collar sends data to your phone, please see the article "Why is there a difference between my dog's location and what I see in the App?"
- Once you are outside, make sure that your collar is set to “Fences On” to test the boundary. Wait until the “synchronization” period is complete - you’ll know once the word “synchronized” appears in the top right of the Feedback section within the Pet Card.
Perform the Hand Test
- Make sure the collar is upright (speaker facing up) while testing.
- Make sure the inside label of the collar is facing you. Only hold the collar on the left side (where the white label and QR code are). This is because the GPS antenna is on the right side, so holding it on the right may block GPS signals.
- The collar only performs its essential functions (i.e. providing boundary feedback and updating location in the App) when it senses that it is in motion - and it is designed to specifically pick up the motion of dogs. Human motion is different from that of dogs. You must not hold the collar still while you walk around, as though it were a cup of hot coffee. If you do this, it will not register the movement and will not offer any feedback. Therefore, you should try NOT to hold the collar still as you’re walking with it. Move the collar around a little bit as you walk to activate the motion sensors and simulate it being on your dog.
Once you ensure you are following the above, feel free to walk around to test the collar's feedback responses to any Halo Fences that you have set up, or simply monitor its GPS tracking ability. If you neglect to follow all of the steps above, you may think that the collar is not working properly - but when these steps are followed to properly simulate the collar being on a dog, the Feedback and GPS tracking are highly accurate.