Topics covered in this article:
- If multiple people want access to the same dog through the Halo App, do we need to use the same login credentials?
- Can more than one person manage a single collar?
- Can each family member have their own email and password to sign in?
Multiple people can manage the same Halo Collar if as long as they use the same login info.
When you create an account in the Halo App and connect a collar to that account, only that specific account can be used to access that collar. Therefore, if there are multiple people in your family who need access to the collar, you must share the same login credentials.
Note: We strongly recommend that each individual who is accessing the Halo Collar through the app goes through User Training before taking responsibility for a dog that is using the collar.