When you are placing your order on our website, the page will indicate which batch your order will ship in. The approximate shipping dates of each batch are shown on the page, so you can have an idea of when your collar will ship at the time of your order.
Your Halo Collar will typically ship 1-2 weeks after your order is placed - however, it will often ship within a few days. You will receive an email the day the collar ships.
If you missed which batch your order was in and you're eager to know when your collar will ship, you can reach out to us and we'll get back to you with your batch information as soon as possible. We appreciate your patience.
For further information, please see our FAQ on this topic: https://www.halocollar.com/order-information/