- Halo Collar
No, your dog cannot ever 'escape' the Halo Fence, because we continue to offer feedback to guide your dog home, even if they have moved beyond their Halo Fence boundary.
Your Halo Fence is not like a 'regular' fence, which doesn't offer any protection once you move beyond it. With Halo, your dog will receive Emergency Feedback when it crosses the fence boundary while moving away from the safe zone. This is not a one-off event; the dog will continue to receive Emergency Feedback if it continues to move away from the safe zone.
As soon as your dog stops moving or turns around and starts heading back to safety, the Emergency Feedback will cease, and the collar will begin to offer Encouragement Feedback (specifically, the configurable Return Whistle) to call them back to their safe zone.
There is a Protection Zone that extends about 300 feet (91.4 meters) beyond the boundary of your Halo Fence. Your dog will continue to receive Emergency Feedback as long as it is continuing to move away from safety and still within the Protection Zone.
If the dog moves beyond the outer limit of the Protection Zone, the Halo Collar will enter 'Lost Mode'. Once in Lost Mode, the collar will no longer give your dog Emergency Feedback, so as not to confuse it further. Instead, it will direct your dog back to the safety of your Halo Fence using the Return Whistle. These encouraging prompts will continue until your dog is safely within the confines of your Halo Fence once again.
Note: You can always locate your dog at any time using the My Map feature of the App. The collar will provide location updates as long as your phone is on the Internet and your dog's Halo is within AT&T's cellular coverage area, within any configured WiFi areas, or in Bluetooth range of your phone. In addition, you will be notified via the Halo App when your dog receives its first Emergency Feedback when leaving the Halo Fence.