How we respond to emails March 08, 2020 15:52 Updated Email us at firstname.lastname@example.org and our team of experts will review and responds to support messages in the order that they receive them. Please allow at least one business day for a response. Related articles Hours of availability Return Policy Details When will I receive my collar? Will I get a shipping notification? How accurate are Halo Fences compared to other “wired” fences? How do I fit the Halo Collar onto my dog?