Objective

• Place the Halo Collar onto your dog in a comfortable and effective way

Environment

• Halo Collar

Procedure

In order to provide proper feedback to your dog, the strap and Halo Collar must fit your dog properly. If the collar is too loose or positioned incorrectly, feedback may be inconsistent. This can delay or prevent successful training.

Follow these steps to correctly position the Halo Collar.  If you need to adjust the fit, see the directions below the diagram:

1. Place the Halo Collar around the middle of your dog's neck.
2. Position the Halo Collar at the front of your dog's neck, with the speaker facing toward your dog's ear and the contact tips touching the skin.  See the figure below.
   • Note: The Halo logo stitching on the Protective Soft Case should be under your dog's chin
3. Tighten the strap so that it is securely around the dog's neck, then fasten the buckle. You should be able to fit two fingers between the collar strap and your dog’s neck. Wiggle the Halo Collar to work the contact tips through the dog's coat and touch the skin.

NOTE: The collar should fit tightly and should be snug so that it does not rotate or slide on the dog's neck. The dog must be able to swallow food and water normally. You should observe your dog's behavior to verify that the collar is not too tight. The contact tips must have contact with the dog's skin to be effective.
  

Your Halo Collar ships with the size strap you ordered (small, medium, or large).  Within each size, the collar is adjustable to be made slightly smaller or larger for a proper fit for your dog.

If you need to adjust the included strap, follow these instructions:

Note: The four holes are where the Halo Collar’s contact tips should be installed.

1. Attach the Halo Collar unit to the strap if it has not already been installed. How do I attach the Halo Collar to the provided strap?
2. Place the Halo Collar around the middle of your dog's neck.
3. Position the Halo Collar at the side of your dog's neck, with the speaker facing toward your dog's ear and the contact tips touching the skin.  
   • Note: The Halo logo stitching on the Protective Soft Case should be under your dog's chin
4. Fit and adjust your snap/clip-style strap to your dog’s neck. 
5. Check to see if the Halo Collar unit is positioned correctly in front of your dog's neck.  
6. Remove the Halo Collar from your dog.
7. Unscrew and remove the Halo Collar’s installed contact tips.  Note which holes these contacts are installed. 
8. Open the two Retention Loops by unscrewing the two thumbscrews and releasing that end of each loop.
9. Remove the Halo strap carefully from each retention loop
10. If necessary, cut the excesses strap but leave a 4-5 inch (10.2-12.7 cm) tail so that it can be tucked into the Halo Collar unit.
11. If the Halo Collar unit was not positioned properly for your dog's neck size, to fit a smaller neck - install the unit in the two closes holes to the buckle or to fit a larger neck -  install the unit in the two holes closest to the clip.  If the pre-punched holes do not give the needed fit, feel free to punch your own holes. 
12. Attach the Halo Collar unit by screwing in both of the original contact tips.
13. Close the two Retention Loops by hand screwing the two thumbscrews.
14. Tuck the excess strap in to the Halo Collar Retention Loop.

NOTE: After installation, a snap- or clip-style strap will not be easily adjustable.  The position of the Halo Collar should be at the front of your dog's neck, with the speaker facing toward your dog's chin and the contact tips touching the skin.

Your assembled strap should look similar to the assembled strap below when attached:

If you wish to replace the provided strap with your own strap, follow the instructions below or in the article how do I replace the provided strap?:

1. Fit and adjust the provided snap/clip-style strap to your dog’s neck before starting.  (If a Halo strap was already installed, follow steps 2-4 to remove it first). 
2. Unscrew and remove – but keep - the Halo Collar’s installed contact tips.  You will need these in step 8.
3. Open the two Retention Loops by unscrewing the two thumbscrews and releasing that end of each loop.
4. Remove the Halo strap carefully from each retention loop
5. Using the Halo strap as a guide, punch two retention holes in your own collar. The location of these holes should be at the same positions as on the Halo strap—as measured from the buckle-end.
   NOTE: This typically requires punching each hole through two layers of your snap- or clip-type strap.  If so, the ‘snap/clip-style’ strap will not be adjustable after Halo Collar installation.
6. Slide your strap in place and align the two retention holes with the contact tip locations on the Halo Collar.
7. Close and secure each of the retention loops around the strap by closing the loop and hand-tightening each thumbscrew.
8. Screw both of the original contact tips through the strap into the Halo Collar unit.
9. Put the collar on your dog and begin training in the Halo App.

Additional Notes:

We also offer face to face assistance for Collar fitment in our virtual Dog Park. This link will help with joining the call: How to Contact Customer Support