Why Does My Halo App Show I Have Too Many Fences? Follow
Symptoms
- "Plan Level Change - Too many fences" will be shown when a user tries to change the plan and they have more fences on their account than are allowed by the new plan they try enrolling to.
Environment
Background
Bronze, Silver, and Gold Subscriptions have different amounts of Fence available to each plan. The Bronze Subscription allows for 5 Fences, whereas Silver can have 20 and Gold has unlimited.
Solution
Changing the Subscription Tier or deleting Fences will help to resolve this message. The articles linked below will help with each option.
Additional Notes
If you have any further questions and would like to speak to our live support team, please feel free to reach out using the following article: How to Contact Customer Support and we'll be happy to help!
Comments
0 comments
Article is closed for comments.