Environment

• Halo App

Answer

In addition to the High GPS (3 bars) and Low GPS (1 bar) status options, your Pet Card may show Medium GPS (2 bars) in one of two situations:

1. The collar is indoors but still receiving some GPS signals, or
2. The collar is outdoors but GPS signals are somewhat obstructed

If your dog is in a location with Medium GPS signals, your Pet Card will show "GPS level medium" and your collar will avoid sending ‘false’ Prevention Feedback caused by adjusted GPS signals. Instead, it will send a Return Whistle if it detects that your dog is approaching or bypassing a fence boundary. This ensures that your dog continues to receive safety guidance to stay contained within their Halo Fence.

Please make sure your dog is trained on the Return Whistle!

Note: While in a “Medium GPS” state, your Pet Pin will still move on the map, and you will see a blue GPS icon on the Pet Pin.